Good afternoon Holly,
I want to take the time to say thank you for all your help in the purchase of my new 2016 Honda CRV. Honestly, I could not have do it without you, Holly.
I was not sure of how to go about using your services because no one I knew had really done this before. My Family does things the old fashion way going dealer to dealer, gathering prices, test driving and haggling with prices. Unfortunately, I did not have the time or the desire to work on top of all my other work.
After speaking with you and just having a quick conversation regarding my needs, you went far beyond what I thought the process would take a couple of weeks to just days. The amazing part was that you were not pestering me to buy buy buy... You allow me to take my time and for my situation to take its course. I was surprise on how calm you were to just handle the car situation and having me feel less stress. You went step by step with me with the contact and even went beyond as to clarify any concerns that I had. I became less stressed out and realized you the help I needed and was looking for. Holly you did my leg work and for that I am grateful for.
No more sleepless nights or trying to haggle or speak with pushy sales representatives. What an astonish relief.
After setting up my drop date and then rescheduling, you were not upset, you were calm and collective. I must say that impressed me.
Once my car was here the attention to customer care that you took... WOW!!! This was far more then what I expected and could of imagined. Again WOOOOOWWW!!! You went over the entire vehicle. The best part was you connected my Bluetooth and explained how it works. Then you went set by step in the paperwork which is something we as consumer have a great problem . I tend to feel intimated and overwhelmed. But you did an exceptional job in going over all the paperwork.
Again this difficult process you made a pleasure. I am thrilled my bank, Power Financial Credit Union, pair us up together. You made me feel at easy and helped me. I will forever be thankful.
I have told everyone I know about all your wonderful help and attention to detail. They are now waiting to see when they too can work with you to get them their dream car and make the process so pleasurable instead of so stressful.
Again I cannot thank you enough for all your help!! THANK YOU, THANK YOU, THANK YOU!!!! for everything.
I have been enjoying my Toyota Highlander for two days now and I absolutely love it. I want to thank you for assisting me in the process of selecting and buying my new Toyota. The services you provided made the experience of buying a new car stress free. You were prompt in responding to my request for locating the vehicle I wanted at a competitive price. Although, I had to wait three weeks for delivery, for reason beyond your control, you kept me informed on the delivery status through emails or phone calls. And, delivering the vehicle to my front door with all the paper work ready for signature made it a WOW experience. I would use your services again in the future and I'll highly recommend your services to my friends and family.
My sincere appreciation to you for making our recent new car purchase worry and stress free. Both my wife and I attended your new car purchase seminar sponsored by Power Financial CU and we were both impressed with your industry knowledge and professionalism. After we engaged you to help us with our new car purchase, your help and guidance in each step of the process resolved any and all concerns we may have had. There was no sales pressure from the dealer either on the price of new car or issues with our trade-in. The whole process from beginning to end could not have gone any smoother than it did. I highly recommend that other members of Power Financial CU seeking to buy a new car engage your services.
I was not looking forward to the negotiating and jumping through hoops that is normally a part of buying a car. So thank you for eliminating all that and getting me a great price to boot. The process was so quick and simple for me. The dealership had everything ready and it was a pleasure for a change. I am so glad my Credit Union offered your services as a benefit. Thank you again for making this a great experience.